*SA Callers Only* I have been working as a Family Project Officer for Family Drug Support in South Australia since June 2019, and volunteering on the FDS Support Line since January 2018. Having experienced the difficulties of supporting a loved one with alcohol and drug issues, I believe in the rights and dignity of all people struggling with substance use. I value empathy, understanding and hope, and work towards empowering others to build resilience and strengthen coping skills and self-care strategies. I am usually available to take appointments on Fridays between 9am and 12pm. Once you have made contact, I can usually reply within 72 hours to confirm the day and time. If you require support in the meantime, you can contact our 24/7 telephone support service on 1300 368 186.