Sage.fm provides an online service that strives to facilitate meaningful interactions between Users (Seekers) and their chosen Experts (Sages). These Sages are individuals who are industry leaders, or experts, in their chosen fields. They provide Users with specialised information, knowledge and guidance across a wide range of subjects and domains.
These Terms of Service refer to the Sage.fm website (the “Site”) and associated mobile applications (collectively, the Sage.fm “Service”).
You should read these Terms of Service carefully. In these Terms of Service (the “Terms”) the words, “Sage.fm”, “Company”, “we”, “our” and “us” refer to Sage.fm Pty Ltd (ACN 611 437 088), trading as Sage.fm, and includes its directors, employees and agents; and "you" or "your" means the person who accepts these Terms of Service, by using the Service and associated software, networks and processes, including the purchase of goods or services, through the Service.
These Terms of Service apply to you, the Service user and your usage of the Service and any associated software, networks and processes, including the purchase of Engagements with the Sages.
By browsing the Site, or participating in an Engagement, you agree to these Terms of Service.
“Agreement” or “Terms of Service” means these Terms of Service, including all the terms of any Order placed by you, the User, through the Site (if applicable).
“Business Page” means an associated group of Sages that are listed on a Business Page profile page on the Website. Sages in a Business Page possess similar or complementary expertise.
“Engagement” means a conversation or related activity that the User pays to have with their chosen Sage.
“Intellectual Property” means all rights in patent, copyright, trade names, trademarks, logos, designs, algorithms, images (including still images, and audio and audio-visual media).
“Material” means any information (including but not limited to data or source codes) or images in any form (whether visible or not) stored on or in use with the Service.
“Sage” means the expert with whom you pay to have a conversation using the Service.
“Sage Service Fee” refers to a percentage of the total purchase price that is payable, as a fee, by the Sage to Sage.fm. This covers costs reasonably incurred by Sage.fm in handling a Sage’s Engagement and providing the Service. The price of the Sage Service Fee can vary between Sages, depending on the Sage’s fee, the volume of calls, and the quantity, if any, of referrals of other Sages to the Service. Sage.fm retains the sole discretion to adjust the Sage Service Fee as it deems fit, provided it does not materially disadvantage the User.
“Seeker” means a person who messages or pays for a conversation with a Sage.
“Seeker Service Fee” refers to a percentage of the total purchase price that is payable, as a fee, by the Seeker to Sage.fm. This covers costs reasonably incurred by Sage.fm in handling a Seeker’s Engagement.
“Site” means the Internet Website located at the URL: https://www.sage.fm This domain is owned and operated by Sage.fm.
“User” refers to any person using the Service, whether they be a Sage (a person using the Service to charge money in return for an engagement with a Seeker); a Seeker (a person who pays money in return for an engagement with a Sage) or a Business Page Administrator (a person who creates and/or manages a Business Page on behalf of that Business Page’s Sages).
You acknowledge and agree that any Service Fees paid by you for an Engagement purchased through Sage.fm are non-refundable and under no circumstances will Sage.fm refund (or be required to refund), these fees.
If you have any questions, please contact us.